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"How do I check the dollar amount of my BitCard®? "
The dollar value of your BitCard® may be embossed on your card or it may be printed on the card carrier. You can also check your US dollar balance by logging into our website.
why can't I redeem my card?
Hello, Thank you for your inquiry, I am happy to help you with this. I checked your account and your verification is still in progress. Once you get fully verified, you will be able to reedem your cards. We appreciate your patience and apologize for ...
Redeeming your BitCard® and withdrawals
When redeeming your card, if you do not see a balance after paying out, the funds are in transit to you and will arrive in your account within 24 hours. We have an option for instant payout where for a small fee your fund will arrive within 15 ...
Why am I not receiving the full amount of funds?
We charge a 10.5% processing fee - this rate is the lowest in the industry.
if account is not verified yet. and can't redeem the bitcards
Hello, Thank you for your inquiry, I am happy to help you with this. I checked your account and your verification is still in progress. Once you get fully verified, you will be able to reedem your cards. We appreciate your patience and apologize for ...