500 error in confirmation email
Hello,
Thank you for your inquiry, I am happy to help you with this. The reason you are receiving this message is because your BTC address is incorrect. Please confirm the correct BTC address and we can manually update it on our end.
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My confirmation email expired
If your confirmation email has expired, simply log into your dashboard, go to your withdrawals, and click the action icon next to the transaction to resend the confirmation email.
Email confirmation: not sent or expired
Thanks for your message, if your confirmation email wasn't sent or expired, you can resend it to yourself. Simply login to your BitCard account and navigate to the "withdrawal" section. Then click on the airplane icon under "actions" for the ...
I'm receiving a "500 error" message
We apologize for the inconvenience, this is a system error and our team is aware of the issue. Please send us your full name, email address, phone number, and your BTC wallet number.
I'm receiving a "503 error" message
We apologize for the inconvenience, this is a system error and our team is aware of the issue. Please try again later, thank you.
I'd like to edit my email, how can I do that?
We are currently unable to edit the email but that feature will be added shortly