Bitcoin payout: over 24 hours
Thank you so much for your patience, we apologize for the delay.
It usually takes a few days to transfer the funds due to the high volume of transactions that we are experiencing but the funds are in transit. I expect you to see your funds within two business days. This is one-time issue, and we are very sorry for the inconvenience. We are happy to inform you that "INSTANT WITHDRAW" is now available in our system.
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How long does it take to send bitcoin off the platform to other bitcoin wallets?
Hello, Thank you for your inquiry, that's a great question. At the moment, all bitcoin are held in cold wallets. Once you manually tranfer the funds, it can take around 12- 24 hours to process but oftentimes it processes much quicker than that. We ...
Why haven’t I received my bitcoin yet?
Hello, Thank you for your inquiry, I am happy to help you with this. Your bitcoin will be in your wallet on the platform. If you are trying to transfer it to another platform, it can take around 72 hours to show up in the new platform. At the moment, ...
What is the price of Bitcoin?
The Bitcoin we sell is priced at the time we acquire bitcoin and your card is redeemed. Bitcoin prices published online vary depending on supply, demand, and origination costs.
"Can I check the amount and value of bitcoin in my wallet? "
Yes. Simply log on to your account at www.bitcards.com and your bitcoin is shown on your dashboard.
Transfer taking more than 24 hours - bug
Thank you so much for your patience, we apologize for the delay. Prime Trust usually takes a few days to transfer the funds due to the high volume of transactions at this time so you should hopefully see your funds in the next 24 hours.