fake account - verification failed

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• "I have exceeded the number of failed login attempts allowed. I am locked out of my account. How can I fix this? "

  To protect our site against attacks, we limit the number of times you fail to log in to your account. If you go over our limit, you are automatically locked out of your account for 1 hour and we cannot unlock your account until that time period is ...

• if account is not verified yet. and can't redeem the bitcards

  Hello, Thank you for your inquiry, I am happy to help you with this. I checked your account and your verification is still in progress. Once you get fully verified, you will be able to reedem your cards. We appreciate your patience and apologize for ...

• If someone fails the verification 3 times

  Thank you for your email, your account details have been escalated to our compliance team to manually verify. This process can take up to 2 business days, we appreciate your patience.

• "How do i do the verification process? "

  Hello, That's a great question, I'm happy to clarify. Once you sign up and fill out your information you will receive a link to do your KYC (know your customer) profile which will include adding a photo of yoursself and uploading your ID for security ...

• How long does the verification process take?

  Verification usually takes between 30 seconds and three days. About 80% of our users are verified immediately through our automatic program, whereas about 20% need to be manually reviewed and that process typically takes a few days. The best way to ...