How long does it take to send bitcoin off the platform to other bitcoin wallets?
Hello,
Thank you for your inquiry, that's a great question. At the moment, all bitcoin are held in cold wallets. Once you manually tranfer the funds, it can take around 12- 24 hours to process but oftentimes it processes much quicker than that.
We are currently in the process of add hot wallets for customers who need to move their bitcoin more frequently.
We expect to have this service available by Sept. 12th, 2021. Hot wallet transactions uaually broadcast to the blockchain within 15-60 minutes. We appreciate your patience and place check back soon for the hot wallet capabilities!