I am having trouble taking my selfie during the ID verification part of the process.

• Related Articles

• " I am having trouble taking the picture of my ID"

  For best results, please follow some of these simple rules… For front of ID: 1) Make sure the ID fits in the entire screen of your phone (no small pics) 2) Make sure the image is completely clear (not out of focus) 3) Double check the image before ...

• How long does the verification process take?

  Verification usually takes between 30 seconds and three days. About 80% of our users are verified immediately through our automatic program, whereas about 20% need to be manually reviewed and that process typically takes a few days. The best way to ...

• Why do we take selfie photos, ID photos, social security number, and other personal information?

  We collect the information that is required to open a trust account at Prime Trust, our custodial partner. Prime Trust is a licensed and regulated Trust company in Nevada. BitCard® does not store your personal information, which is passed directly to ...

• "How do i do the verification process? "

  Hello, That's a great question, I'm happy to clarify. Once you sign up and fill out your information you will receive a link to do your KYC (know your customer) profile which will include adding a photo of yoursself and uploading your ID for security ...

• I'm having trouble taking the picture of the back side of my driver's license the box turns green but there's no camera buttons whatsoever and it just stays green it never gives me the option to go to the next step

  Hello, Thank you for your message, the camera function will automatically take the photo once the ID is lined up and visibile. Just hold it over the bar code, wait until it turns green, and it will capture the image and send you to the next screen. ...