I entered the wrong walled ID, what do I do

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• " I am having trouble taking the picture of my ID"

  For best results, please follow some of these simple rules… For front of ID: 1) Make sure the ID fits in the entire screen of your phone (no small pics) 2) Make sure the image is completely clear (not out of focus) 3) Double check the image before ...

• I am having trouble taking my selfie during the ID verification part of the process.

  For best results, please follow some of these simple rules… 1) The closer the camera is to your face the better 2) Remove any hats and glasses (unless you are wearing glasses on your ID) 3) Make sure the picture on your ID is clear

• Why do we take selfie photos, ID photos, social security number, and other personal information?

  We collect the information that is required to open a trust account at Prime Trust, our custodial partner. Prime Trust is a licensed and regulated Trust company in Nevada. BitCard® does not store your personal information, which is passed directly to ...

• "I have exceeded the number of failed redemption attempts allowed for a specific gift card number. How can I fix this? "

  To protect your gift cards / bitcoin and to protect our site against attacks, we limit the number of times a gift card can be entered with the wrong information. You will need to contact us at support@bitcards.com to have your card unlocked.

• What are the requirements to open a BitCard® account?

  Requirements for a US-based account: • You are eighteen (18) years of age or older. • A valid US Social Security Number (SSN) • A valid US photo ID (e.g. Drivers License, ID card, Passport) • A Valid US phone number connected to a smartphone with ...