I'm receiving a "500 error" message

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• I'm receiving a "503 error" message

  We apologize for the inconvenience, this is a system error and our team is aware of the issue. Please try again later, thank you.

• 500 error in confirmation email

  Hello, Thank you for your inquiry, I am happy to help you with this. The reason you are receiving this message is because your BTC address is incorrect. Please confirm the correct BTC address and we can manually update it on our end.

• What should I do if I never receive the text message from BitCard® to set up an account?

  Hello, Thank you for reaching out to us, we're apologize for any issues you are experiencing. If you did not receive a text from BitCard®, you can scan the QR Code with your phone, which was displayed after the register page. If that still does not ...

• "What should I do if I never receive the text message from BitCard® to set up an account? "

  If you did not receive a text from BitCard®, you can scan the QR Code with your phone, which was displayed after the register page. If that still does not work, please contact us at

• Why am I not receiving the full amount of funds?

  We charge a 10.5% processing fee - this rate is the lowest in the industry.