Thank you for your email, your account details have been escalated to our compliance team to manually verify. This process can take up to 2 business days, we appreciate your patience.
Verification usually takes between 30 seconds and three days. About 80% of our users are verified immediately through our automatic program, whereas about 20% need to be manually reviewed and that process typically takes a few days. The best way to ...
Thank you for your email, unfortunately our compliance team was unable to verify your account based on the documents submitted to us so you will be unable to register. We apologize for the inconvenience.
Hello, That's a great question, I'm happy to clarify. Once you sign up and fill out your information you will receive a link to do your KYC (know your customer) profile which will include adding a photo of yoursself and uploading your ID for security ...
For best results, please follow some of these simple rules… 1) The closer the camera is to your face the better 2) Remove any hats and glasses (unless you are wearing glasses on your ID) 3) Make sure the picture on your ID is clear
To protect your gift cards / bitcoin and to protect our site against attacks, we limit the number of times a gift card can be entered with the wrong information. You will need to contact us at support@bitcards.com to have your card unlocked.