Redeeming your BitCard® and withdrawals

Redeeming your BitCard® and withdrawals

When redeeming your card, if you do not see a balance after paying out, the funds are in transit to you and will arrive in your account within 24 hours. We have an option for instant payout where for a small fee your fund will arrive within 15 minutes. Please be sure that your BTC wallet address is correct, once the payout is initiated it cannot be reversed. 


If you attempt to redeem 3 times and your card gets logged out, please contact support for assistance.

If you do not have access to the email associated with your account and you can’t confirm the withdrawal, please let us know and we will be happy to help. Note: this process can take up to 24 hours.



    • Related Articles

    • "Are BitCard® safe? "

      When you buy a BitCard®, all cryptocurrencies are held in secure cold storage. All funds are FDIC insured 100% in Fiat currencies up to 130 million dollars. BitCard® has a state-of-the-art platform where you can track all your Bitcoin and business in ...
    • "Where to buy a BitCard®? "

      The BitCard® is available online through our retail partners. Just click on the “Buy BitCard®” button and you will be directed to one of our online Resellers.
    • Why choose BitCard®?

      BitCard® is the premium Bitcoin gift card provider, launched in 2018. With around 26 years’ experience in gift cards and another 25 years’ experience in digital payments and information technology, we take safety and transparency seriously. We offer ...
    • When will my BitCard® expire?

      If you don’t redeem your BitCard® on our website, the card will never expire.
    • What is a BitCard®

      The BitCard® is the perfect store of value that allows customers to give away the king of cryptocurrencies, Bitcoin. You add a cash value on the card, and it can be redeemed anytime, anywhere. Customers do not need special software, and don’t need to ...