Transfer taking more than 24 hours - delayed

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• Transfer taking more than 24 hours - bug

  Thank you so much for your patience, we apologize for the delay. Prime Trust usually takes a few days to transfer the funds due to the high volume of transactions at this time so you should hopefully see your funds in the next 24 hours.

• Bitcoin payout: over 24 hours

  Thank you so much for your patience, we apologize for the delay. It usually takes a few days to transfer the funds due to the high volume of transactions that we are experiencing but the funds are in transit. I expect you to see your funds within two ...

• " I am having trouble taking the picture of my ID"

  For best results, please follow some of these simple rules… For front of ID: 1) Make sure the ID fits in the entire screen of your phone (no small pics) 2) Make sure the image is completely clear (not out of focus) 3) Double check the image before ...

• I am having trouble taking my selfie during the ID verification part of the process.

  For best results, please follow some of these simple rules… 1) The closer the camera is to your face the better 2) Remove any hats and glasses (unless you are wearing glasses on your ID) 3) Make sure the picture on your ID is clear

• I'm having trouble taking the picture of the back side of my driver's license the box turns green but there's no camera buttons whatsoever and it just stays green it never gives me the option to go to the next step

  Hello, Thank you for your message, the camera function will automatically take the photo once the ID is lined up and visibile. Just hold it over the bar code, wait until it turns green, and it will capture the image and send you to the next screen. ...