What is the price of Bitcoin?
The Bitcoin we sell is priced at the time we acquire bitcoin and your card is redeemed. Bitcoin prices published online vary depending on supply, demand, and origination costs.
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How long does it take to send bitcoin off the platform to other bitcoin wallets?
Hello, Thank you for your inquiry, that's a great question. At the moment, all bitcoin are held in cold wallets. Once you manually tranfer the funds, it can take around 12- 24 hours to process but oftentimes it processes much quicker than that. We ...
Why haven’t I received my bitcoin yet?
Hello, Thank you for your inquiry, I am happy to help you with this. Your bitcoin will be in your wallet on the platform. If you are trying to transfer it to another platform, it can take around 72 hours to show up in the new platform. At the moment, ...
"Can I check the amount and value of bitcoin in my wallet? "
Yes. Simply log on to your account at www.bitcards.com and your bitcoin is shown on your dashboard.
Bitcoin payout: over 24 hours
Thank you so much for your patience, we apologize for the delay. It usually takes a few days to transfer the funds due to the high volume of transactions that we are experiencing but the funds are in transit. I expect you to see your funds within two ...
The BitCard® was given to me as a gift and I don’t want bitcoin. Can I redeem the gift card for US dollars?
If you purchase a gift card from one of our retailers, you must contact the retailer directly to learn about their return policy. Please contact retailer directly.