Why do we take selfie photos, ID photos, social security number, and other personal information?

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• How long does the verification process take?

  Verification usually takes between 30 seconds and three days. About 80% of our users are verified immediately through our automatic program, whereas about 20% need to be manually reviewed and that process typically takes a few days. The best way to ...

• I am having trouble taking my selfie during the ID verification part of the process.

  For best results, please follow some of these simple rules… 1) The closer the camera is to your face the better 2) Remove any hats and glasses (unless you are wearing glasses on your ID) 3) Make sure the picture on your ID is clear

• " I am having trouble taking the picture of my ID"

  For best results, please follow some of these simple rules… For front of ID: 1) Make sure the ID fits in the entire screen of your phone (no small pics) 2) Make sure the image is completely clear (not out of focus) 3) Double check the image before ...

• "I have exceeded the number of failed redemption attempts allowed for a specific gift card number. How can I fix this? "

  To protect your gift cards / bitcoin and to protect our site against attacks, we limit the number of times a gift card can be entered with the wrong information. You will need to contact us at support@bitcards.com to have your card unlocked.

• What are the requirements to open a BitCard® account?

  Requirements for a US-based account: • You are eighteen (18) years of age or older. • A valid US Social Security Number (SSN) • A valid US photo ID (e.g. Drivers License, ID card, Passport) • A Valid US phone number connected to a smartphone with ...